Explore announcements, FAQs and troubleshooting articles.
Facebook & Instagram Data Policy Changes (April 2018)
Facebook Policy Updates — Changes to Sprout’s Compose Experience (April 2018)
Scheduled Maintenance: April 7, 2018
Changes to Twitter Publishing (March 2018)
Onboarding Video Series
Analyze Social Performance
Configure Advanced Permissions
Organize Users & Social Profiles
Collaborate with Your Team
Why am I being asked to communicate using my Sprout Social registered email address?
What Browsers Does Sprout Social Support?
Facebook Sent Messages Report vs. Facebook Insights Post Level Report
What is the difference between Sprout Social's Twitter reach and Twitter's impressions?
Can I view trends about brand keywords in the Trends Report?
Are Retweets included in the mentions for my Trends Report?
Missing Report Data
Why can I see messages that are hidden on Facebook in the Smart Inbox?
Why do I see no results for my keyword search?
Why don't I see data in my Engagement Report?
Why don't I see the chart in the Trends Report?
Why do the Bit.ly links I shortened using Sprout Social look like t.co links in Twitter?
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