Network API limitations

This article covers basic information on what data social networks allow third parties, like Sprout, to send and receive. 

Select a network to see API limitations:

Facebook

API Limitations for Facebook include:

Sprout Product impact API Limitation Additional Details
Smart Inbox Receive personal profile post page mentions in the Smart Inbox The ability to receive messages via the Smart Inbox when a personal profile on Facebook @mentions a profile that's connected to Sprout in a Facebook post.
Smart Inbox Display images in Facebook Reviews The ability to pull in images from Facebook Reviews.
Smart Inbox Facebook Events in the Inbox The ability to pull in comments from Facebook Event posts in the Smart Inbox.
Smart Inbox Monitor and engage with Facebook Check-ins The ability to monitor Facebook check-ins in the Smart Inbox and engage with those posts.
Smart Inbox Facebook Business Page Feeds The ability to see posts of other Business Pages that your Business Page liked.
Smart Inbox New Follower Notification The ability to get notified when someone follows you on Facebook.
Smart Inbox Multiple reactions The ability to use reactions other than Like in the Smart Inbox.
Smart Inbox Private Replies Older than 7 days The ability to reply to a PM after seven days.
Compose Creative/Colored Post Backgrounds The ability to select a background for a post.
Compose What's on your mind & feeling activity The ability to select from a list of options describing how you're feeling, as well as an activity you're doing.
Compose Facebook Stories The ability to publish Facebook Stories.
Compose Facebook Groups The ability to connect and publish to Facebook Groups.

 

LinkedIn

API Limitations for LinkedIn include:

Sprout Product impact API Limitation Additional Details
Smart Inbox Company DMs The ability for Company Pages to both receive and send Direct Messages.
Smart Inbox @mentions for Personal Profiles The ability to @mention personal profiles for any LinkedIn user.
Reporting Capture Thumbnails The ability to capture thumbnails for LinkedIn document/carousel posts in the Post Performance Report.
Reporting Demographics by Country/Gender/Age The ability to report on Followers by location, gender or age.
Advocacy Video metrics (personal profiles) The ability to gather video metrics such as watch time or clicks for videos posted to personal profiles.
Advocacy Reshare a post from another company or person The ability to get the Share URL for a LinkedIn post that you don't own.

Instagram

API Limitations for Instagram include:

Sprout Product impact API Limitation Additional Details
Smart Inbox Like Instagram Comments or Posts The ability to liked Instagram Comments or Posts in Sprout.
Smart Inbox Comment on Instagram Brand Keywords The ability to comment on non-owned content.
Smart Inbox Send Message to New/Recent Followers The ability to view who your newest or more recent followers are and send a message to them.
Smart Inbox Follow/Unfollow User Accounts The ability to follow and/or unfollow Instagram accounts.
Smart Inbox Mentions on Instagram Stories and Ad Comments The ability to identify captions, comments and IG media when a Business or Creator's alias was tagged or @mentioned.
Smart Inbox Commenting on Photo Tags The ability to comment on any photos you're tagged in.
Smart Inbox Block Instagram Accounts The ability to block an Instagram account in the Smart Inbox.
Smart Inbox Instagram Swipe Ups The ability to add swipe up links to Instagram Stories.
Smart Inbox Direct Messages Older than 7 days The ability to reply to a DM after seven days.
Compose Direct publishing to personal profiles The ability to publish directly to a personal profile from Sprout.
Compose Descriptive text The ability to add an alt text-based details to an image when posting it.
Compose Delete or Edit Instagram Posts The ability to delete or edit Instagram posts.
Compose Sponsor for post The ability to add a disclaimer regarding who is sponsoring a post.
Compose Extend IG Post per Day limit The ability to publish over 25 Instagram posts in one day.
Compose Closed Captioning for IG Reels The ability to add in closed captioning to IG Reels.
Compose Publish Story Polls The ability to include a poll within a Story at the time of posting.
Compose Collaborative Posts The ability to use Instagram Collabs to co-author posts with other accounts.
Reporting Metrics for Collaborative Posts The ability to pull in metrics for collaborative posts that weren't published from a profile connected to Sprout.
Reporting Instagram Story Polls The ability to retrieve data on Instagram Story Polls and Interactions with Story Polls.

TikTok

API Limitations for TikTok include:

Sprout Product impact API Limitation Additional Details
Smart Inbox User Avatar Images The ability to retrieve TikTok user avatar images from profiles not connected to Sprout.
Smart Inbox Direct Messages The ability to receive direct messages in the Smart Inbox.
Smart Inbox Ad Comment Moderation The ability to moderate comments on TikTok Ads.
Smart Inbox Respond to mentions/tags from content on a third party profile The ability to respond to mentions/tags on content from a third party.
Compose Search and sync sound/add trending audio The ability to add TikTok music or audio in Compose.
Compose Add GIFs/text overlay The ability to overlay text and project a GIF into your content using green screen effect.
Compose Longer character limits in video description The ability to increase the character limit for video descriptions. In Sprout, the limit is 150 characters.
Compose Tag Products The ability to tag products in TikTok videos.
Compose Creative/Colored Post Backgrounds The ability to select a background for a post.
Compose Voiceover and/or Duet/Stitch with another video The ability to add voiceover and/or stitch with another video in Compose.
Compose Add video to specific playlist The ability to publish a TikTok video to a specific playlist.
Analytics TikTok Listening API The ability to gather trends and other similar insights across the TikTok network.
Reporting Audience Gained or Audience Lost metrics for TikTok The ability to gather insights on audience gained or lost in the Profile Performance Report.
Analytics Separate Organic and Paid Video Views The ability to separate organic and paid video metrics.
Reporting Competitor Reports The ability to compare key competitor performance metrics.

X

API Limitations for X include:

Sprout Product impact API Limitation Additional Details
Smart Inbox Receive a message in the Smart Inbox when tagged in an X image The ability to receive a message in the Smart Inbox when another user tags your profile in an image.
Compose Pin/unpin a Tweet The ability to pin Tweets to your profile.
Compose Create Twitter Polls The ability to create a poll to post to X with Compose.
Analytics Metrics for Twitter Live The ability to pull in metrics from a Twitter Live broadcast.
Analytics Hashtag usage by account The ability to pull in hashtag usage metrics.

YouTube

API Limitations for YouTube include:

Sprout Product impact API Limitation Additional Details
Smart Inbox Liking/unliking comments The ability to like and unlike comments on videos.
Smart Inbox YouTube @mention notifications The ability to receive a push notification when another user or channel @mentions your channel.
Smart Inbox YouTube Bot The ability to automate responses to comments.
Smart Inbox Recover Deleted YouTube comment The ability to recover a deleted YouTube comment posted by other users.
Smart Inbox YouTube Ad Comments The ability to retrieve comments posted to YouTube Ads.
Smart Inbox YouTube Community Comments The ability to retrieve comments from Community posts.
Compose Add YouTube Info Cards The ability to add info cards to YouTube videos.
Smart Inbox Add YouTube End Screens The ability to add YouTube end screens in Compose.
Compose Community Posts The ability to create a Community Post in Compose.
Compose No comments allowed on video option The ability to disable comments when publishing a video in Compose.
Compose YouTube Premiere The ability to set a video as Instant Premiere when publishing in Compose.
Reporting YouTube Clicks The ability to gather metrics on links clicked from a YouTube profile.
Reporting YouTube: Real-Time Reporting The ability to remove or decrease the delay in which YouTube metrics are received.
Reporting Breakdown metrics on live video vs post-live

The ability to differentiate between live and post-live video views.

 

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