Network API limitations
Table of Contents
This article covers basic information on what data social networks limit third parties, like Sprout, to send and receive.
API Limitations for Facebook include:
| Sprout Product impact | API Limitation | Additional Details |
| Smart Inbox | Display images in Facebook Reviews | The ability to pull in images from Facebook Reviews. |
| Smart Inbox | Facebook Events in the Inbox | The ability to pull in comments from Facebook Event posts in the Smart Inbox. |
| Smart Inbox | Monitor and engage with Facebook Check-ins | The ability to monitor Facebook check-ins in the Smart Inbox and engage with those posts. |
| Smart Inbox | Facebook Business Page Feeds | The ability to see posts of other Business Pages that your Business Page liked. |
| Smart Inbox | New Follower Notification | The ability to get notified when someone follows you on Facebook. |
| Smart Inbox | Multiple reactions | The ability to use reactions other than Like in the Smart Inbox. |
| Smart Inbox | Private Replies Older than 7 days | The ability to reply to a PM after seven days. |
| Compose | Creative/Colored Post Backgrounds | The ability to select a background for a post. |
| Compose | What's on your mind & feeling activity | The ability to select from a list of options describing how you're feeling, as well as an activity you're doing. |
| Compose | Facebook Stories | The ability to publish Facebook Stories. |
| Compose | Facebook Groups | The ability to connect and publish to Facebook Groups. |
API Limitations for LinkedIn include:
| Sprout Product impact | API Limitation | Additional Details |
| Smart Inbox | @mentions for Personal Profiles | The ability to @mention personal profiles for any LinkedIn user. |
| Reporting | Capture Thumbnails | The ability to capture thumbnails for LinkedIn document/carousel posts in the Post Performance Report. |
| Reporting | Demographics by Country/Gender/Age | The ability to report on Followers by location, gender or age. |
| Advocacy | Video metrics (personal profiles) | The ability to gather video metrics such as watch time or clicks for videos posted to personal profiles. |
| Advocacy | Reshare a post from another company or person | The ability to get the Share URL for a LinkedIn post that you don't own. |
API Limitations for Instagram include:
| Sprout Product impact | API Limitation | Additional Details |
| Smart Inbox | Like Instagram Comments or Posts | The ability to liked Instagram Comments or Posts in Sprout. |
| Smart Inbox | Comment on Instagram Brand Keywords | The ability to comment on non-owned content. |
| Smart Inbox | Send Message to New/Recent Followers | The ability to view who your newest or more recent followers are and send a message to them. |
| Smart Inbox | Follow/Unfollow User Accounts | The ability to follow and/or unfollow Instagram accounts. |
| Smart Inbox | Mentions on Instagram Stories and Ad Comments | The ability to identify captions, comments and IG media when a Business or Creator's alias was tagged or @mentioned. |
| Smart Inbox | Commenting on Photo Tags | The ability to comment on any photos you're tagged in. |
| Smart Inbox | Block Instagram Accounts | The ability to block an Instagram account in the Smart Inbox. |
| Smart Inbox | Instagram Swipe Ups | The ability to add swipe up links to Instagram Stories. |
| Smart Inbox | Direct Messages Older than 7 days | The ability to reply to a DM after seven days. |
| Compose | Direct publishing to personal profiles | The ability to publish directly to a personal profile from Sprout. |
| Compose | Descriptive text | The ability to add an alt text-based details to an image when posting it. |
| Compose | Delete or Edit Instagram Posts | The ability to delete or edit Instagram posts. |
| Compose | Sponsor for post | The ability to add a disclaimer regarding who is sponsoring a post. |
| Compose | Extend IG Post per Day limit | The ability to publish over 25 Instagram posts in one day. |
| Compose | Closed Captioning for IG Reels | The ability to add in closed captioning to IG Reels. |
| Compose | Publish Story Polls | The ability to include a poll within a Story at the time of posting. |
| Compose | Collaborative Posts | The ability to use Instagram Collabs to co-author posts with other accounts. |
| Reporting | Metrics for Collaborative Posts | The ability to pull in metrics for collaborative posts that weren't published from a profile connected to Sprout. |
| Reporting | Instagram Story Polls | The ability to retrieve data on Instagram Story Polls and Interactions with Story Polls. |
| Reporting | Carousel Shares | The ability to retrieve data on Instagram Carousel Shares. |
TikTok
API Limitations for TikTok include:
| Sprout Product impact | API Limitation | Additional Details |
| Smart Inbox | User Avatar Images | The ability to retrieve TikTok user avatar images from profiles not connected to Sprout. |
| Smart Inbox | Direct Messages | The ability to receive direct messages in the Smart Inbox. |
| Smart Inbox | Ad Comment Moderation | The ability to moderate comments on TikTok Ads. |
| Smart Inbox | Respond to mentions/tags from content on a third party profile | The ability to respond to mentions/tags on content from a third party. |
| Compose | Search and sync sound/add trending audio | The ability to add TikTok music or audio in Compose. |
| Compose | Add GIFs/text overlay | The ability to overlay text and project a GIF into your content using green screen effect. |
| Compose | Longer character limits in video description | The ability to increase the character limit for video descriptions. In Sprout, the limit is 150 characters. |
| Compose | Tag Products | The ability to tag products in TikTok videos. |
| Compose | Creative/Colored Post Backgrounds | The ability to select a background for a post. |
| Compose | Voiceover and/or Duet/Stitch with another video | The ability to add voiceover and/or stitch with another video in Compose. |
| Compose | Add video to specific playlist | The ability to publish a TikTok video to a specific playlist. |
| Analytics | TikTok Listening API | The ability to gather trends and other similar insights across the TikTok network. |
| Reporting | Audience Gained or Audience Lost metrics for TikTok | The ability to gather insights on audience gained or lost in the Profile Performance Report. |
| Analytics | Separate Organic and Paid Video Views | The ability to separate organic and paid video metrics. |
| Reporting | Competitor Reports | The ability to compare key competitor performance metrics. |
X
API Limitations for X include:
| Sprout Product impact | API Limitation | Additional Details |
| Smart Inbox | Receive a message in the Smart Inbox when tagged in an X image | The ability to receive a message in the Smart Inbox when another user tags your profile in an image. |
| Compose | Pin/unpin a Tweet | The ability to pin Tweets to your profile. |
| Compose | Create Twitter Polls | The ability to create a poll to post to X with Compose. |
| Analytics | Metrics for Twitter Live | The ability to pull in metrics from a Twitter Live broadcast. |
| Analytics | Hashtag usage by account | The ability to pull in hashtag usage metrics. |
YouTube
API Limitations for YouTube include:
| Sprout Product impact | API Limitation | Additional Details |
| Smart Inbox | Liking/unliking comments | The ability to like and unlike comments on videos. |
| Smart Inbox | YouTube @mention notifications | The ability to receive a push notification when another user or channel @mentions your channel. |
| Smart Inbox | YouTube Bot | The ability to automate responses to comments. |
| Smart Inbox | Recover Deleted YouTube comment | The ability to recover a deleted YouTube comment posted by other users. |
| Smart Inbox | YouTube Ad Comments | The ability to retrieve comments posted to YouTube Ads. |
| Smart Inbox | YouTube Community Comments | The ability to retrieve comments from Community posts. |
| Compose | Add YouTube Info Cards | The ability to add info cards to YouTube videos. |
| Smart Inbox | Add YouTube End Screens | The ability to add YouTube end screens in Compose. |
| Compose | Community Posts | The ability to create a Community Post in Compose. |
| Compose | No comments allowed on video option | The ability to disable comments when publishing a video in Compose. |
| Compose | YouTube Premiere | The ability to set a video as Instant Premiere when publishing in Compose. |
| Reporting | YouTube Clicks | The ability to gather metrics on links clicked from a YouTube profile. |
| Reporting | YouTube: Real-Time Reporting | The ability to remove or decrease the delay in which YouTube metrics are received. |
| Reporting | Breakdown metrics on live video vs post-live | The ability to differentiate between live and post-live video views. |
