Configuring Your Account

• Getting started
• Sprout basics
• Next steps

Understand Billing

• Administration Basics
• Additional Administrative Features
• Single Sign-on
• Billing

Publishing

• Publishing Basic
• Message Approvals
• Additional Publishing Features

Analytics & Reporting

• My Reports
• Report Glossaries & Guides
• Additional Reporting Features

Engagement

• Social Inbox Management
• Community Management

AI and Automation

• AI and automation features and FAQs

Social Listening

• Listening Basics
• Additional Listening Features
• Listening Strategies

Sprout Integrations

• Business Intelligence (BI)
• Lead Generation, CRM & Help desk
• Social Commerce
• Workflow and digital asset management
• Website and link tracking

Tagging

• Tagging

Customer Care

• Getting started with Cases
• AI and automation in Cases
• Settings and collaboration in Cases
• Reporting in Cases
• Bots
• Reviews

Salesforce Service Cloud

• Getting started with Salesforce Service Cloud
• Managing the Service Cloud integration
• Salesforce FAQs and troubleshooting

Instagram

• Getting started with Instagram in Sprout
• Posting content to Instagram
• Interacting with your Instagram audience
• Analyzing your Instagram performance
• Instagram FAQs and Troubleshooting

Facebook

• Getting started with Facebook
• Posting content to Facebook
• Ad Accounts and promotions
• Interacting with your Facebook audience
• Facebook reporting features
• Facebook FAQs and troubleshooting

X

• Getting started with X
• Posting content to X
• Interacting with your X audience
• X reporting and Listening features
• X FAQs and troubleshooting

Tiktok

• Using TikTok in Sprout

Threads

• Threads

WhatsApp

• WhatsApp

LinkedIn

• Getting started with LinkedIn in Sprout
• Posting content to LinkedIn
• Interacting with your LinkedIn audience
• LinkedIn reporting features

YouTube

• Getting started with YouTube in Sprout
• Posting content to YouTube
• Interacting with your YouTube audience
• YouTube reporting features

Pinterest

• Getting started with Pinterest in Sprout
• Posting content to Pinterest
• Pinterest reporting features

Bluesky

• Getting started with Bluesky
• Analyzing your Bluesky performance