1. Sprout Social Support
  2. Engagement

Engagement

Start engaging with your audiences to achieve social success and manage customer care.

Engagement Basics

How do I respond to YouTube comments in the Smart Inbox?

How can I respond to different message types in the Smart Inbox?

Introduction to the Smart Inbox

Brand Keywords

Message Actions

Contact Profile Views

Additional Engagement Features

How do I use Split Pane Mode for the Smart Inbox?

How do I use Macros?

What is the People View?

Yelp integration

How do I set up Instagram DMs for the Smart Inbox?

Google's Business Messages

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