November 2022

Releases this month

November 7, 2022

Get a faster view of your publishing with enhancements to the weekly Calendar

Sprout’s new enhancements to the expanded view in the weekly Calendar give you quick insights into your publishing plan. Now you can see your publishing times more clearly and drag and drop posts for rescheduling.

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Learn more about the Publishing Calendar in this guide.

November 8, 2022

Quickly check for accessibility with the alt text indicator on sent posts

Now you can see which Facebook, Twitter and LinkedIn sent posts have alt text on the Publishing Calendar. In addition, when you duplicate a sent post with alt text, Sprout will maintain the alt text for your new post.

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Discover more Publishing Calendar features in this guide.

November 10, 2022

Streamline your customer care with Sprout's Salesforce Service Cloud Integration

Respond to customers no matter where you work with Sprout’s Salesforce Service Cloud Integration. Your Customer Care teams can truly manage all customer care from your Salesforce instance and get a full 360 degree customer view across all social interactions. With smart, automated case creation, you can transform your social messages to Service Cloud cases based on parameters you set in Sprout.

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Learn more about Sprout's Salesforce Service Cloud Integration in this overview.

November 11, 2022

Never lose your work with Sprout's data loss prevention in Compose

If you navigate away from the Compose window or close your browser while you're writing a post, Sprout now displays a warning. You can choose to save your post as a draft, continue editing or discard your work.

Note: This feature is only available for new posts, not editing existing posts.

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Learn more about composing posts in this overview.

November 14, 2022

Keep your content moderated by deleting LinkedIn comments in the Smart Inbox

Now you can delete LinkedIn comments from the Smart Inbox. Keep your page clear from spam, inappropriate messages or other unwanted content.

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Learn about other message actions in the Smart Inbox in this guide.

November 14, 2022

Get your team onboarded quickly with Bulk User Invites

With Sprout’s new Bulk User Invite feature, you can invite multiple users at once. Assign roles or custom permissions in one place so you can get your team up and running in Sprout faster.

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Learn how to use the Bulk User Invite feature in this guide.

November 15, 2022

Get instant insights into your customer care needs with the messages remaining counter in Reviews

Sprout's messages counter gives you an at-a-glance overview of any remaining Reviews. Now you can quickly tell if you've responded to all your Reviews so you never miss a message.

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Learn more about Reviews in Sprout in this guide.

November 21, 2022

Get more granular insights into your Employee Advocacy General Report

Drill down into your General Report in Employee Advocacy with the new filter by team feature. Now you can get more insight into how your teams are using Employee Advocacy.

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Learn more about Employee Advocacy reporting features in this guide.

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