Releases this month
- November 7 - Enhancements to the expanded weekly Calendar view
- November 8 - Alt text indicator on sent posts
- November 10 - Salesforce Service Cloud Integration
- November 11 - Data loss prevention in Compose
- November 14 - Delete LinkedIn comments in the Smart Inbox
- November 14 - Bulk User Invites
- November 15 - Messages remaining counter in Reviews
- November 21 - Team filter for General Report in Employee Advocacy
- November 29 - Facebook Engagement Rate Benchmarking
November 7, 2022
Get a faster view of your publishing with enhancements to the weekly Calendar
Sprout’s new enhancements to the expanded view in the weekly Calendar give you quick insights into your publishing plan. Now you can see your publishing times more clearly and drag and drop posts for rescheduling.
Learn more about the Publishing Calendar in this guide.
November 8, 2022
Quickly check for accessibility with the alt text indicator on sent posts
Now you can see which Facebook, Twitter and LinkedIn sent posts have alt text on the Publishing Calendar. In addition, when you duplicate a sent post with alt text, Sprout will maintain the alt text for your new post.
Discover more Publishing Calendar features in this guide.
November 10, 2022
Streamline your customer care with Sprout's Salesforce Service Cloud Integration
Respond to customers no matter where you work with Sprout’s Salesforce Service Cloud Integration. Your Customer Care teams can truly manage all customer care from your Salesforce instance and get a full 360 degree customer view across all social interactions. With smart, automated case creation, you can transform your social messages to Service Cloud cases based on parameters you set in Sprout.
Learn more about Sprout's Salesforce Service Cloud Integration in this overview.
November 11, 2022
Never lose your work with Sprout's data loss prevention in Compose
If you navigate away from the Compose window or close your browser while you're writing a post, Sprout now displays a warning. You can choose to save your post as a draft, continue editing or discard your work.
Note: This feature is only available for new posts, not editing existing posts.
Learn more about composing posts in this overview.
November 14, 2022
Keep your content moderated by deleting LinkedIn comments in the Smart Inbox
Now you can delete LinkedIn comments from the Smart Inbox. Keep your page clear from spam, inappropriate messages or other unwanted content.
Learn about other message actions in the Smart Inbox in this guide.
November 14, 2022
Get your team onboarded quickly with Bulk User Invites
With Sprout’s new Bulk User Invite feature, you can invite multiple users at once. Assign roles or custom permissions in one place so you can get your team up and running in Sprout faster.
Learn how to use the Bulk User Invite feature in this guide.
November 15, 2022
Get instant insights into your customer care needs with the messages remaining counter in Reviews
Sprout's messages counter gives you an at-a-glance overview of any remaining Reviews. Now you can quickly tell if you've responded to all your Reviews so you never miss a message.
Learn more about Reviews in Sprout in this guide.
November 21, 2022
Get more granular insights into your Employee Advocacy General Report
Drill down into your General Report in Employee Advocacy with the new filter by team feature. Now you can get more insight into how your teams are using Employee Advocacy.
Learn more about Employee Advocacy reporting features in this guide.
November 29, 2022
See how your Facebook performance stacks up with Benchmarking
If you’re a Premium Analytics customer, you can now compare your Facebook Engagement Rate per Impression performance to other Sprout customers with the new Benchmarking feature. Become an expert on the state of your Facebook engagement and understand how your current social strategy is working.
Learn more about Benchmarking and other features in the Facebook Pages Report in this guide.