June 2025
Table of Contents
Releases this month
- June 10 - Tag Reporting
- June 11 - Case Search
- June 12 - Customize Posts per Network
- June 12 - Multi-Image Advocacy Stories for LinkedIn
- June 16 - Guardian by Sprout Social
- June 16 - Care Agent Status
- June 30 - Customize group folder color
June 10, 2025
New Tag Reporting in the Case Management Report
We’ve added a new Tags tab to the Case Management Report, making it easier to analyze key metrics based on the tags applied to your cases. This dedicated section includes Tag Widgets that eliminate the need to manually filter for each tag, saving time and reducing errors. With this update, care managers can quickly identify trends, compare performance across case types, and export tag-specific data for deeper analysis.
Learn more about the Case Management Report with this overview.
June 11, 2025
Find cases faster with new search functionality
You can now search directly within the Cases view, making it faster and easier to find the information you need. This update introduces a powerful search bar in the top-right corner of Cases. Enter a case ID, profile name, or keyword to quickly locate relevant cases. Searching for cases previously required workarounds that were often time-consuming and inefficient. With this new feature, you can surface the right case in seconds, all within the Cases view.
Learn more about how to search cases with this overview.
June 12, 2025
Customize Social Content Like Never Before
Now, crafting the ideal message for each social network is more seamless than ever, as you can customize various elements directly within a single Compose window. Forget the extra steps of duplicating posts; enjoy the streamlined process of tailoring your copy and media to perfectly suit the nuances of every platform, saving you valuable time and effort.
Learn more about composing posts per network in this article.
Jun 12, 2025
Expand Your Employee Advocacy Reach with Multi-Image LinkedIn Posts
You can now create compelling LinkedIn stories within Employee Advocacy using multiple images. Empower employees to share richer, more engaging visual content directly to LinkedIn, aligning their advocacy efforts with broader brand strategies.
Learn more about creating multi-image LinkedIn Advocacy posts in this article.
Jun 16, 2025
Enhance Brand Safety and Customer Data Handling with Guardian
Guardian by Sprout Social supercharges social customer care and social media management. Innovative AI-driven tools remove brand risk, helping you securely and confidently handle customer data. Guardian helps maintain a strong social media presence, particularly in highly-regulated industries, through features like Blocked Words, Data Masking, and Secure Forms.
Learn more about Guardian by Sprout Social with this overview.
Jun 16, 2025
Gain real-time visibility into team availability
Care managers can now monitor agent availability and workload at a glance. The new Care Agent Status feature shows each agent’s online status, time spent in that status, and number of open cases, directly within the queue view. No more manual tracking or guesswork, just real-time insights to help you support your team more effectively.
Learn more about the Care Agent Status with this overview.
June 30, 2025
Personalize your workspace with custom group folder colors
Bring more visual organization to your Sprout Social workspace. Customizing the colors of your group folders means you can set up your space in a way that truly reflects your brand and workflow.
Learn more about creating groups in this article.
