June 2024

Releases this month

 

June 6, 2024

Simplify your reporting with bulk widget filtering in My Reports

With our latest My Reports update, you can now bulk filter multiple widgets at once, making your reporting process smoother and quicker. Instead of manually filtering each widget individually, you can select the entire report or multiple widgets and apply a single Source filter (i.e. filter by profile) to all of them at once. This is especially handy for users with lots of reports and widgets. Save time and streamline your reporting process with this convenient new feature for Premium Analytics users, available in the three-dot menu in the top right of a My Report.

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Learn more about getting started with My Reports with this overview.

June 12, 2024

Gain greater insights into your Employee Advocacy efforts with the My Reports User Behavior Widget

Now you can streamline your reporting metrics and include Employee Advocacy user data within My Reports. The User Behavior Widget provides Advocacy analytics on Active Users, Averages Shares per Active User and overall trends on your program’s performance.

Learn more about using My Reports widgets in this overview.

June 17, 2024

Threads has made it to the Smart Inbox

The Smart Inbox now supports Threads, Meta's latest text-focused social network! With this update, you can seamlessly manage comments on your Threads posts directly from Sprout. Display comments, reply to them, and use all the Sprout message actions and automations you know and love like sending to Salesforce, applying automated rules and using macros. If you have a Threads profile connected, you'll see Threads under the Sources filter and Threads Comments as a Message Type. This means you can tag, start internal conversations, hide messages and more—all from one place. 

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Learn more about how to reply to Threads messages with this overview.

June 18, 2024

Visualize your Social Listening Conversation insights at a glance

Take your Social Listening Conversation data a step further and better visualize your top smart categories, keywords, hashtags, mentions, and emojis found in your Topic alongside each item’s sentiment. 

Learn more about using the Listening Conversation Breakdown widget with this overview.

June 24, 2024

Boost your security with custom password policies and user allowlists

Creating strong passwords and enabling SSO for your Sprout account are great ways to ensure that your account is protected and that only the people who need access have it. Now you can manage your own custom Password Policies to align with your organization’s requirements and create allowlists for any users that might not fit into your existing SSO requirements. The pairing of an allowlist and managed passwords ensures that only authorized users can access Sprout.

Learn more about managing your password policy with this overview

June 28, 2024

Total Plays Now Included in Facebook and Instagram Reels Reporting

Reporting for Facebook and Instagram Reels just got more accurate. Reporting will now include "total plays" (initial plays + replays) for Reels created after January 1, 2024. This change ensures that our metrics align with native platform reporting, providing a clearer reflection of your Reels' performance. With this update, you can expect higher video views and impressions values, offering deeper insights to inform your social media strategy.

Learn more about this change with this overview.

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