August 2022

Releases this month

• August 3 - Compact Week View
• August 4 - Reviews Overview Report enhancements
• August 15 - LinkedIn Mentions in Listening
• August 15 - YouTube Comments in the Smart Inbox
• August 22 - Instagram Reels publishing updates
• August 26 - Sprout Public API
• August 31 - LinkedIn threaded comments

August 3, 2022

See more of your posts in a single screen with the Compact Week View

Now you can use the Compact Week View in the Content Calendar to see more posts in a single screen and reschedule your posts on the fly by dragging posts to a new date. Use the new toggle to change the Week View to remove spaces.

Note: When this feature is enabled for your Sprout account, you'll see the toggle with a new icon in the upper right-hand corner.

Learn more about all the views in the Content Calendar with this overview.

August 4, 2022

Measure and track your care goals with enhancements to the Reviews Overview Report

Premium Analytics customers can now set goals for Review Reply Rate and Review Reply Time in the Reviews Overview Report. Additionally, you can change how 3-star reviews are classified (as positive or negative.)

Learn how to use the Reviews Overview Report with this article.

August 15, 2022

Add LinkedIn to your social listening strategy

Gather content being shared about your brand on LinkedIn for brand health, campaign monitoring or industry research. You can now query LinkedIn page mentions for your owned pages connected to Sprout.

Learn more about adding LinkedIn mentions to Listening in this how-to.

August 15, 2022

YouTube comments in the Smart Inbox

You can now view, respond to and moderate YouTube comments from the Smart Inbox. Engage your YouTube audience alongside your other networks in Sprout.

Learn how to respond to YouTube comments in this guide.

August 22, 2022

Engage your audiences with more content with updates to Instagram Reels publishing

Now you can publish Instagram Reels up to 15 minutes long. Create longer Reels to showcase your products and build relationships with your audiences right from Sprout.

Learn more about publishing Instagram Reels in this guide.

August 26, 2022

Programatically analyze your inbox and customer care data in one place with the Sprout Public API

Extract, transform and load Sprout engagement data in your preferred tools with updates to the Sprout Public API. Premium Analytics customers can now access Engagement data including received and sent inbox messages and reviews from the API endpoint.

Learn more about the Sprout Public API in this guide.

August 31, 2022

Efficiently manage your LinkedIn replies as one conversation

Now LinkedIn replies made from Sprout are nested as replies on LinkedIn, rather than separate comments on a post. You can reply to a comment with a nested reply from the Smart Inbox and show a cohesive conversation on LinkedIn.

Learn more about engaging with your LinkedIn audiences with this overview.