Instagram FAQs

 

Can I schedule IGTV posts via Sprout Social?

While you can’t currently schedule IGTV posts via Sprout Social, you can see and respond to comments and track metrics on your IGTV performance.

Can I schedule Instagram First Comments?

Yes, this feature is available on both desktop and mobile versions of Sprout. You can use this feature with both images and videos (less than 100 MB). Click Instagram First Comment dropdown in Compose on desktop or on the Instagram logo in the mobile app to access this feature.

Advanced plan subscribers can also save their commonly used hashtags to the Asset Library for easy reuse every time they post an Instagram First Comment.

Click + in the First Comment dropdown after you typed out a text asset to save it.

Can I repost/regram Instagram posts via Sprout Social?

Yes, because Sprout is an official Instagram Partner, you can repost and auto-publishing function via the mobile app. You can repost a Mention or Media Tag Instagram Message from the Smart Inbox by clicking the overflow menu for a message and then clicking Repost from the Message Actions. 

Regram.gif

To regram an Instagram post from a copied link on mobile:

  1. Find the post you want to repost on Instagram.
  2. Tap the three dots in the upper right corner of the Instagram post.
  3. Tap Copy Link.
  4. Open the Sprout Social app.
  5. Tap the in-app notification If you've copied an Instagram link, tap here to repost! It’ll open up a prompt.
  6. Tap Got it.
  7. Tap Schedule or Queue or Repost Now. The account’s name, username and first few caption lines are copied over. 
  8. Edit to suit your brand’s voice. The Instagram post is automatically published.

 

How can I see the Instagram grid preview?

You can see the Instagram Grid Preview on the Sprout mobile app. When viewing a scheduled Instagram post in the app, tap Screenshot_2020-11-18_at_09.11.47.png under the post. This shows you the Grid Preview for Instagram. It is only available in the Sprout mobile app and isn't available on the desktop version of Sprout.

What are the requirements for posting a video directly to Instagram?

The following are the criteria that the video files should meet for direct Instagram publishing:

  • File extensions: .MP4 or .MOV
  • Frame Rate: 23-60 FPS
  • Duration: 3-60 seconds
  • File Size: 100 MB or less
  • Horizontal pixels: 1920p
  • Maximum bitrate: 5 Mbps
  • Must be H.264 not H.VEC

You can publish videos files that fall outside these criteria using the Mobile App Publishing Workflow.

Does Sprout compress image files?

Images with high DPI can get compressed by the native network, which can cause degrading of the quality and color of the images when published. Sprout uploads the exact file that is uploaded to Sprout, so the compression occurs on the native network's side.

Sprout recommends running the image through Landscape, our image resizing tool (https://sproutsocial.com/landscape) which reduces the DPI of the image so it appears more accurate to the exact file you uploaded.

How do I publish to my Instagram Story?

Check out the Posting Stories to Instagram article for more details.

How do I schedule Carousel posts? 

Follow the steps in the Carousel Posts on Instagram article to find out more about scheduling multiple image posts.

Can I schedule Instagram Reels via Sprout?

At this time, Sprout doesn't integrate with Instagram Reels. If this is a feature you would like to use, submit this feature request to your Sprout representative.

 

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