August 2024
Releases this month
- August 7 - Additional languages for Employee Advocacy platform
- August 7 - Streamlined Case Cards
- August 12 - Suggest Links for Employee Advocacy Mobile
- August 12 - Enhanced Email Verification
- August 14 - Competitive Conversation Breakdown Widget
- August 16 - X Premium Character Limit Increase
- August 19 - Notification Drawer
August 7, 2024
Empower your global teams with additional Employee Advocacy languages.
Sprout’s Employee Advocacy platform now supports eight new languages, allowing more global teams and employees to use the platform in their preferred language. Employees can now easily understand and participate in advocacy initiatives in their native language, leading to higher engagement and participation rates.
For more information, check out this FAQ page.
August 7, 2024
Streamlined Case Cards for Easier Case Management
The new, redesigned Case Cards simplifies your Agent Workspace by displaying the most relevant case details in a compact, user-friendly format. Now, case cards will show the most recent social message with a timestamp, using intuitive visual cues to differentiate between inbound and outbound messages. The sleek design minimizes clutter, allowing you to quickly identify and prioritize cases, enhancing your efficiency and reducing the time spent scrolling through lists.
Learn more about how to use Cases with this overview.
August 12, 2024
Engage more users with link and photo suggestions on Employee Advocacy mobile
The Employee Advocacy mobile app now lets users suggest links and photos on the go. This improves parity between the web app and the mobile app and provides for increased user engagement.
Learn more about using link and photo suggestions on Employee Advocacy mobile with this how-to.
August 12, 2024
Enhanced Email Verification for Sprout Accounts
We've added an extra layer of security when changing your email address in Sprout. Now, when you update your email address, we'll send you a verification code. Enter this code in the modal on the settings page to verify your new email address.
Learn more about how to change your email address with this overview.
August 14, 2024
Gain deeper Listening insights into your competition with the Competitive Conversation Breakdown Widget.
Go beyond the standard Word Cloud and unlock a more sophisticated, easy-to-use visualization of the conversations shaping your competitive topics including the top smart categories, keywords, hashtags, mentions, and emojis. The Competitive Conversation Breakdown widget empowers you to make informed decisions and stay ahead of the competition.
Learn more about the Conversation Breakdown Widget in this how-to.
August 16, 2024
Say more with an enhanced character limit for X Premium users
Your X premium profiles now have an increased character limit within Compose, allowing for longer, more detailed tweets with up to 4000 characters. This allows for more content and increased engagement.
For more on posting to X, check out this help article.
August 19, 2024
Easily manage your notifications with our new simplified settings
The notifications settings experience in your Notification Drawer has gotten a makeover. Now, users can easily manage the over 80 notification types with improved transparency and ease of configuration. Notifications are grouped by app area, providing a more intuitive way to see what’s important and control how you’re notified. This update offers better awareness and more effective management of your notifications, ensuring you only receive the insights that matter most to you.
Learn more about the Notification Drawer with this overview.
