Transfer Account Ownership

The process for changing the Account Owner in Sprout only takes a few steps. Click Settings_Gear.png in the upper right corner of the screen and then select Settings.

Settings_comp.png

Select Users & Social Profiles from the left navigation bar under Account.

Users_Social_Profiles_comp.png

Select a user listed under the Your Team section and then, under their name, select Make Account Owner.

Make_Account_Owner_comp.png

The last step is to select Change Account Owner from the confirmation modal.

Note: Following the steps above keeps all current work intact–tasks, queued and scheduled messages will send as normal.

Still Having trouble?

If you are not able to complete this account owner change or need help from our support team, please send the following information to support@sproutsocial.com:

  • Email address of the current account owner
  • Email address of the future account owner
  • Does the current account owner wish to stay on the account as a user?

Note: If you are part of an agency account, please be aware that we may ask for secondary confirmation from the current account owner or the person in charge of the billing information before making the change to the owner's email address.

Was this article helpful?

Still can't find what you're looking for?

Powered by Zendesk