Salesforce Service Cloud Integration

Respond to customers no matter where you work with Sprout’s Salesforce Service Cloud Integration. Your customer care teams can truly manage all customer care from your Salesforce instance and get a full 360 degree customer view across all social interactions. With smart, automated case creation, you can transform your social messages to Service Cloud cases based on parameters you set in Sprout.

What's next?

I'm ready to get started. 

Ready to connect your Salesforce Service Cloud instance? Read our how-to guide to first get started with our Core integration or speak to your CSM or AE to get started with the Managed package integration.

I want to learn how to use the integration in my social strategy. Visit the Learning Portal.

Sprout's Learning Portal offers on-demand courses to help you learn more about social strategy. 

Check out this Social Customer Care Bootcamp. 

I want to connect with other social media professionals. Visit the Sprout Community.

Chat about strategy, discover how-tos and share big picture ideas.

Meet other social media managers in Sprout's Community.