How do I connect a social profile to Sprout?
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In order to connect a profile in Sprout, this will require the following:
- You have been assigned the "Manage Profiles" permission within your User Settings in Sprout.
- You have been granted to the necessary credentials with the native social profile.
For instance, you must be an admin for a Facebook page and Instagram profile, or a Super admin for a LinkedIn Company Page in order to connect it. Learn more about troubleshooting Instagram connection issues by reading our article.
To connect a profile:
- Navigate to Account and settings > Connect a Profile. Or you can connect by a profile by clicking + Connect a profile from Groups & Social Profiles in Settings.
- Select the Group the profile belongs to from the In Group dropdown.
- Click Connect for the profile you want to add. There may be additional configuration steps based on the profile you choose.
- Click the Go To button in the lower right corner of the Connect a Profile screen. You are sent to the corresponding social profile's site.
- Follow the prompts to authorize the profile and connect it to Sprout.
#SproutTip: Be sure to log out of your personal profiles on networks like X or Reddit ahead of time so you can quickly login to your intended profile during the connection steps.
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