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How do I connect a social profile to Sprout?

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In order to connect a profile in Sprout, this will require the following: 

  1. You have been assigned the "Manage Profiles" permission within your User Settings in Sprout.
  2. You have been granted to the necessary credentials with the native social profile. 

For instance, you must be an admin for a Facebook page and Instagram profile, or a Super admin for a LinkedIn Company Page in order to connect it. Learn more about troubleshooting Instagram connection issues by reading our article.

To connect a profile:

  1. Navigate to  Account and settings > Connect a Profile. Or you can connect by a profile by clicking + Connect a profile from Groups & Social Profiles in Settings.
  2. Select the Group the profile belongs to from the In Group dropdown.
  3. Click Connect for the profile you want to add. There may be additional configuration steps based on the profile you choose.
  4. Click the Go To button in the lower right corner of the Connect a Profile screen. You are sent to the corresponding social profile's site.
  5. Follow the prompts to authorize the profile and connect it to Sprout.

#SproutTip: Be sure to log out of your personal profiles on networks like X or Reddit ahead of time so you can quickly login to your intended profile during the connection steps. 

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