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How do I use Generate Translations by AI Assist?

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Translate by AI Assist provides integrated translation capabilities across the Sprout platform. This functionality allows you to translate content for various purposes, including outbound posts, replies, and incoming messages. You can also utilize Translate by AI Assist to generate suggestions and content in multiple languages, enhancing your ability to communicate with a global audience.

Some uses of Translate by AI Assist are only available with specific plans.

Using Generate Translations by AI Assist in Compose

Generate by AI Assist translation capabilities are found in several places within Compose.

When generating posts 

To use AI Assist to translate posts:

  1. Click the AI Assist tab on the right side.
  2. Select the action from the dropdown menu you want AI Assist to perform. If you want to translate your existing post, click Generate from Existing post.
  3. Select Translate from the dropdown when you have the post you want to translate.
  4. Search for the language you want to translate your post into. AI Assist also shows Recommendations based on your most frequently or last used language(s) for translation.
  5. Select another action from the AI Assist dropdown menu, insert the text after your current post, or copy the generated text to your clipboard.
GIF showing the process of using Translate by AI Assist when composing a post.

When generating Alt Text

  1. Upload your image into your post.
  2. Click Add Alt Text.
  3. Click Generate by AI Assist to generate an Alt Text suggestion.
  4. (Optional) Click the Regenerate icon if you aren’t happy with the Alt Text suggestion Regenerate icon.
  5. Click the Translate icon Translate icon.
  6. Search for the language you want to translate the alt text into or select a language from the Recommendations list. (If you choose to regenerate the translated text, it will regenerate the alt text in the selected language.)
  7. Click Save.
GIF showing the process of using AI Assist to translate image alt text.

When generating subtitles

  1. Upload your video into your post.
  2. Click Edit video subtitles.
  3. Upload a subtitle file or click Generate by AI Assist.
  4. Review your generated subtitles to ensure accuracy and click Save.
  5. Click the Translate icon Translate icon and select the language you want the subtitles translated into.
  6. Click Translate.
  7. Review your translated subtitles for accuracy and click Save.
  8. If your selected network allows only one subtitle file, delete the original (non-translated) file to only have the translated subtitle file.
  9. Click Save.
GIF showing the process of using AI Assist to translate subtitles.

If you are connecting your uploaded video to more than one network, you are limited by the least number of SRT (subtitle) files allowed.

Using Generate Translations by AI Assist in Messages and Replies

You can use Generate by AI Assist within your Smart Inbox to translate incoming messages to your set language and translate outgoing messages from a list of languages.

To set your default incoming message translation language, navigate to Settings > Account > Personal Settings, Then select your language under App Preferences > Translation Language.

Screenshot showing location of Translation Language dropdown within Personal Settings.

To translate an incoming message:

  1. Navigate to your Smart Inbox and click on the message you want to view/translate.
  2. Hover over the message and click the three-dots More Actions icon.
Screenshot showing the three-dots icon for More Actions at the bottom of a message.
  1. Click Translate to (your language) from the list.
Screenshot showing Translate to French as example language in the More Options dropdown.

To translate an outgoing message:

  1. Input the reply you want to send.
  2. Click the Enhance by AI Assist icon Sprout AI Assist icon
  3. Click Translate from the menu.
Screenshot showing the Translate option within Enhance by AI Assist.
  1. Search for a specific language or select a language from Recommendations.

Using Generate Translations by AI Assist in Reporting

  1. Navigate to a report section that utilizes Analyze by AI Assist.
  2. Click the Translate icon Translate icon.
Screenshot showing the Translate icon within an Analyze by AI Assist report.

Using Generate Translations by AI Assist in Employee Advocacy 

You can generate message ideas in the your language setting.

To translate message ideas:

  1. Click + Add Story.
  2. Choose the type of message you want to compose.
  3. Click Generate by AI Assist under Message Ideas.
  4. Select the message you want to include in the post and click Add Selected.
  5. Edit the post message as needed and continue with your post.
GIF showing the processes using Translate by AI Assist to translate Advocacy messages.

You can only translate your message to the language selected in your language settings.

FAQs

Does Generate by AI Assist translate inappropriate or “Not Safe For Work” content?

No, it doesn't translate anything the AI deems as inappropriate or “Not Safe For Work.” These are parameters set up within the AI.

What happens if a post contains a lot of “non-words” like gibberish?

If a post contains non-words, you will get an error message.

List of supported languages

Afrikaans
Amharic
Arabic
Modern Standard Arabic
Asturian
Assamese
Azerbaijani
Azeri
Belarusian
Bulgarian
Bislama
Bhojpuri
Bangla
Bosnian
Breton
Catalan
Cebuano
Central Kurdish
Kurdish, Central
Kurdish, Sorani
Czech
Seselwa Creole French
Welsh
Danish
German
Swiss High German
Austrian German
Divehi
Greek
English: Australian, British, American, Middle
Esperanto
Spanish: Latin American, European, Mexican
Estonian
Basque
Persian
Dari
Finnish
Filipino
French: Canadian, Swiss, Middle
Faroese
Friulian
Western Frisian
Irish
Galician
Scottish Gaelic
Ancient Greek
Gujarati
Swiss German
Hausa
Hebrew
Hindi
Hindi (Latin)
Hinglish
Hiligaynon
Hmong
Croatian
Haitian Creole
Hungarian
Armenian
Interlingua
Indonesian
Interlingue
Iloko
Igbo
Ido
Icelandic
Italian
Japanese
Lojban
Javanese
Georgian
Kazakh
Khmer
Korean
Kannada
Kurdish
Cornish
Kyrgyz
Kirghiz
Latin
Ladino
Luxembourgish
Ganda
Lingala
Lao
Lithuanian
Latvian
Mizo
Maithili
Malagasy
Morisyen
Māori
Macedonian
Mongolian
Malayalam
Marathi
Malay
Maltese
Burmese
Myanmar Language
Norwegian Bokmål
Neapolitan
Low German
Nepali
Dutch
Flemish
Norwegian
Norwegian Nynorsk
Northern Sotho
Nyanja
Occitan
Oromo
Odia
Punjabi
Papiamento
Nigerian Pidgin
Pijin
Polish
Pashto
Portuguese: Brazilian, European
Pushto
Romanian
Romansh
Moldavian
Russian
Kinyarwanda
Sanskrit
Scots
Sindhi
Serbo-Croatian
Sinhala
Slovenian
Slovak
Samoan
Shona
Somali
Serbian
Albanian
Montenegrin
Southern Sotho
Sundanese
Swedish
Swahili
Tamil
Telugu
Tetum
Thai
Tajik
Tagalog
Turkmen
Tswana
Tongan
Tok Pisin
Toki Pona
Turkish
Tsonga
Tatar
Twi
Uyghur
Ukrainian
Uighur
Uzbek
Urdu
Vietnamese
Venda
Volapük
Waray
Wolof
Xhosa
Yiddish
Cantonese
Chinese: Cantonese, Mandarin, Simplified, Simplified Mandarin, Traditional, Traditional Mandarin
Yoruba
Zulu

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