Notifications Drawer

Notifications Drawer is a centralized space where you can monitor and take action on incoming notifications within Sprout Social’s web application. You can also set up custom preferences for specific notification types and delivery methods to create a personalized experience that meets the needs of your working style.

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Notifications

Notifications includes both Tasks and Approvals. Each individual notification displays detailed information, including the Group, type and which team member took action to trigger the notification, if applicable.

Notifications have three status states:

  • A gray background with a blue badge indicates new notifications since you last opened the Notifications Drawer.
  • A plain gray background indicates no action has taken place on that particular notification.
  • A white background indicates that you’ve either clicked on the notification or have marked it as read.

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Click Screen_Shot_2019-10-09_at_6.19.34_PM.png for notification options.

Issues

Issues refer specifically to alerts about profile connection problems; it could be an alert that a profile has been disconnected or a warning that a social profile will be disconnected soon.

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Issues cannot be deleted and will remain in the Notifications Drawer until a user with appropriate administrative permission reauthorizes the profile. These are critical to your workflows; therefore, resolving them will prevent additional problems from surfacing.

Filters

Filter Notifications by Type in the Notifications Drawer. 

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Note: If you have one or more Groups on your Sprout Social account, Group Filters allow you to customize which Groups and corresponding notifications you want to see in the Notifications Drawer.

Preference Settings Page

To customize your notification types and preferred delivery methods, visit the Preference Settings Page.

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Note: Notifications Preference Settings will not include mobile notifications. These will continue to be controlled from the mobile app.

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