Sprout Queue and ViralPost

New to Sprout Social? Learn more about our Sprout Queue, ViralPost and Optional Send Times here.

The Sprout Queue is a great way to add multiple posts for your profiles and publish them automatically throughout the day. Used as a complement to your existing publishing strategy, the Queue streamlines the distribution of content that isn't time-sensitive.

#SproutTip: The Sprout Queue is great for evergreen blog posts, tips about your product, pictures of kittens, etc.

This article explains how to configure and use the Sprout Queue, as well as gives you a thorough understanding of how ViralPost works, so you can use it to maximize the potential velocity of the content you send across your social profiles.

This article contains the following sections:

Content Management

There are two options when it comes to content management within the Sprout Queue. 

To navigate to your Sprout Queue:

  1. Navigate to Account and settings > Settings > Publishing.
  2. Click Sprout Queue. Screen_Shot_2020-08-31_at_3.23.33_PM.png

Here, you can see all your connected social profiles and how they're currently configured in the Sprout Queue.

Configuring your Sprout Queue

You can manually configure profile Queues one at a time or edit Queue Settings in bulk.

Configuring the Queue manually

To configure the Queue manually:

  1. Select one or more profiles.
  2. Click Edit or Edit Multiple if you selected more than one profile. The Configure Queue Settings modal appears.Edit_Multiple_GIF.gif
  3. Select your Scheduling Method for the profiles, by selecting Manual times that you set yourself.
  4. Set your Post Time Settings.
    1. Select Individual Day or Weekdays/Weekends from the Set By dropdown.Manual_Configuration_GIF.gif
    2. Click the dropdown for each individual day or weekday/weekend to set specific times.
    3. Click Add Another and select the hour, minute and AM or PM time to post. You can add up to 10 times per day.
    4. Click Save.
  5. (Optional) Select Use these settings when adding new profiles.
  6. Click Save on the Configure Queue Settings modal.

Configuring your Queue with ViralPost

Sprout's patented ViralPost technology takes the guesswork out of scheduling for you. Instead of manually configuring the Sprout Queue, enable ViralPost in the Configure Queue Settings modal.

ViralPost looks at your most active, influential followers on Twitter and their periods of authentic engagement, especially with you. It constantly reanalyzes and reevaluates behavior once per week, evolving as your Twitter audience changes.

Note: Though ViralPost learns from Twitter specifically, you can enable the feature for any profile, regardless of network. For networks other than Twitter, ViralPost uses global optimal send times to determine content release times. Additionally, ViralPost doesn't take manually scheduled messages into account when determining optimal send times. Keep this in mind when manually scheduling content. View your Sprout Queue in the Publishing tab to verify which times your queued messages are set to publish.

To configure the Queue with ViralPost:

  1. Select one or more profiles.
  2. Click Edit or Edit Multiple if you selected more than one profile. The Configure Queue Settings modal appears.
  3. Select your Scheduling Method for the profiles, by selecting ViralPost.
  4. Set your ViralPost Settings. To do this:
    1. Select whether you want to set ViralPost times by the Individual Day or Weekdays/Weekends.ViralPost_Configuration_GIF.gif
    2. Select the number of times to post from the dropdown.
    3. Set your time range by selecting the hour, minute and am/pm time for each day or weekday/weekend.
  5. Click Save.

ViralPost can release content up to 10 times per profile, per day. 

Adding a Post to your Sprout Queue

After you configured your Queues for your social profiles, you can put them into practice when drafting your content.

After you put your message together in Compose, When to post dropdown menu and then click Sprout Queue.

Screen_Shot_2019-12-20_at_2.40.30_PM.png

Queue Next adds your post to the top of the Queue. Queue Last adds it to the end. You can have up to 50 posts queued per profile at a time.

Managing Queued Content

To manage content in the Sprout Queue, navigate Publishing > Sprout Queue.

Fullscreen_Qed_Post_with_Action_Icons.png

The right panel displays your Queue Profiles and includes the number of posts currently queued.

After selecting a profile, that profile's Queue Settings appear in the Right Bar. Manually configured Queues show designated content release times. Queues using ViralPost show the designated content release timeframe. Send times chosen by ViralPost appear at the bottom of each message.

Management options for queued posts appear along the bottom of each message.

Queued_Post_with_Action_Icons.png

You can also drag and drop messages to arrange them in the preferred order.

Rearrange_Sprout_Q_GIF.gif

Pausing the Queue

In the event that something occurs in the world that takes precedence over your social content, you can pause all of your Queues.

To pause an individual Queue, click the Edit button that corresponds with that profile. In the Configure Queue Settings modal, toggle the Sprout Queue Status to Off.

Toggle_Q_Off_GIF.gif

To pause content across all profiles, click Pause All in the upper right of the Sprout Queue home screen.

Any content in your Sprout Queue remains until the Queue is Active, at which point, the Queue determines new publishing times for all posts.

Disabling the Queue

To disable the Sprout Queue, click Disable Sprout Queue at the top of the Queue settings page.

Disabling the Sprout Queue deletes all messages currently queued, removes it as an option when composing messages and removes it from the left navigation bar of the Publishing tab.

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