Upcoming Instagram Metric Deprecation in January - Nov 2024

Meta has announced several Instagram metrics will be deprecated as of January 8th, 2025 in order to improve metric quality as well as to continue aligning the functionality of Instagram API with that of the Instagram app.  Sprout will stop collecting data for these metrics on January 1, 2025. Affected metrics will be available in app temporarily for historical reporting purposes and will be removed from reports in Q2 2025.

We understand these recent metric deprecations can be challenging, and we’ve been working closely with Meta to fully understand the impact on Sprout reporting. They are implementing these changes to simplify available metrics, ensuring that creators have consistent insights across Instagram. This consistency helps creators better understand their content’s performance, regardless of format, and supports the development of more effective strategies. We’ll continue to partner with Meta to provide additional updates as they become available.

Do these changes only impact Sprout Social?

These metric changes impact all third-party Meta Partners that use Meta’s APIs, including Sprout Social.

Metrics to be deprecated

  • video_views
  • email_contacts (PA)
  • get_direction_clicks (PA)
  • profile_views (PA)
  • text_message_clicks (PA)
  • website_clicks (PA)
  • phone_call_clicks (PA)

(PA = Premium Analytics)

Please note, the Sprout metric, Profile Actions (PA), will effectively be deprecated due to the deprecation of all its sub-metrics.  See Other Metrics Impacted chart.

Impacts of Video Views deprecation

For Reels, Video Views will be replaced by Views natively (formerly Plays) but will still be called Video Views in Sprout. This move aligns with Meta’s focus on Views in their native Instagram reports. Views will not be available on other content types at launch, including:

  • Carousels
  • Photos
  • Video posts that are not published as Reels

This will also impact Average Daily Video Views per Profile (PA) as the average is calculated using the Video Views metric. We expect this value to be lower moving forward as we can only include Views from Reels.

We are working with Meta to get an understanding on when Views will be available for these additional content types. We will make them available in Reporting as soon as they are available to us.

Metric Deprecation Impacts

Instagram Metric Being Deprecated Definition Sprout Metrics Impacted Where it’s used Notes
video_views Total number of views by video Video Views
  • Post Performance Report
  • Profile Performance Report
      • Performance Summary widget
      • Video Views widget
      • Profiles Tab
  • Instagram Business Profiles Report
      • Performance Summary widget
      • Profiles Tab
  • Instagram and Cross Network Post Performance widget (PA)
  • Instagram and Cross Network Post Analysis widget (PA)
  • Instagram and Cross Network Post Summary widget (PA)
  • Instagram and Cross Network Performance Summary widget (PA)
  • Instagram and Cross Network Video Views widget (PA)
  • Instagram and Cross Network Profiles widget (PA)

Video views will be lower than in previous periods.

Views will be replacing Video Views natively as the new KPI to measure video performance. Views is only available for Reels at this time. Non-Reel video posts (post and carousel post types) will not have Video Views moving forward.



 

email_contacts Number of email contacts over a specified period of time Email Clicks
  • Instagram Business Profiles Report (PA)
      • Performance Summary widget 
      • Engagements widget
      • Profiles Tab
  • Instagram Performance Summary widget (PA)
  • Instagram and Cross Network Engagements widget (PA)
  • Instagram Profiles widget (PA)
Email Contacts will no longer be recorded after Jan 1, 2025. This metric will be available in Sprout temporarily for historical reporting purposes and will be removed from reports in Q2 2025.
get_directions_clicks  Number of taps on the directions link in the IG user profile Get Directions Clicks
  • Instagram Business Profiles Report (PA)
      • Performance Summary widget 
      • Engagements widget
      • Profiles Tab
  • Instagram Performance Summary widget (PA)
  • Instagram Instagram and Cross Network Engagements widget (PA)
  • Instagram Profiles widget (PA)
Get Directions Clicks will no longer be recorded after Jan 1, 2025. This metric will be available in Sprout temporarily for historical reporting purposes and will be removed from reports in Q2 2025.
profile_views  Number of users who have viewed the IG user's profile over a specified period of time Profile Visitors
  • Instagram Business Profiles Report (PA)
      • Performance Summary widget
      • Impressions widget
      • Profiles Tab
  • Instagram Performance Summary widget (PA)
  • Instagram Impressions widget (PA)
  • Instagram Profiles widget (PA)
Profile Visitors will no longer be recorded after Jan 1, 2025. This metric will be available in Sprout temporarily for historical reporting purposes and will be removed from reports in Q2 2025.
text_message_clicks Number of taps on the text message link in the IG user's profile over a specified period of time Text Message Clicks
  • Instagram Business Profiles Report (PA)
      • Performance Summary widget 
      • Engagements widget
      • Profiles Tab
  • Instagram Performance Summary widget (PA)
  • Instagram and Cross Network Engagements widget (PA)
  • Instagram Profiles widget (PA)
Text Message Clicks will no longer be recorded after Jan 1, 2025. This metric will be available in Sprout temporarily for historical reporting purposes and will be removed from reports in Q2 2025.
website_clicks  Number of website visits over a specified period of time Website Clicks
  • Instagram Business Profiles Report (PA)
      • Performance Summary widget 
      • Engagements widget
      • Profiles Tab
  • Instagram Performance Summary widget (PA)
  • Instagram and Cross Network Engagements widget (PA)
  • Instagram Profiles widget (PA)
Website Clicks will no longer be recorded after Jan 1, 2025. This metric will be available in Sprout temporarily for historical reporting purposes and will be removed from reports in Q2 2025.
phone_call_clicks  Number of phone call clicks over a specified period of time Phone Call Clicks
  • Instagram Business Profiles Report (PA)
      • Performance Summary widget 
      • Engagements widget
      • Profiles Tab
  • Instagram Performance Summary widget (PA)
  • Instagram and Cross Network Engagements widget (PA)
  • Instagram Profiles widget (PA)
Phone Call Clicks will no longer be recorded after Jan 1, 2025. This metric will be available in Sprout temporarily for historical reporting purposes and will be removed from reports in Q2 2025.

 

Other Metrics Impacted

Sprout Metric Definition Impact Notes
Profile Actions The sum of Email Clicks, Get Directions Clicks, Phone Call Clicks, Text Message Clicks and Website Clicks
  • Profile Performance Report (PA)
      • Performance Summary Widget
      • Engagements Widget
      • Profiles Tab
  • Instagram Business Profiles report
      • Performance Summary Widget
      • Engagements Widget (PA)
      • Profiles Tab
  • Instagram and Cross Network Performance Summary (PA)
  • Instagram and Cross Network Engagements widgets (PA)
  • Instagram and Cross Network Profiles (PA)
This metric is effectively deprecated due to the deprecation of all its submetrics. For cross network reports and widgets, Profile Actions will remain and be a Facebook-only metric.

Impacts by Report/Widget 

Report/Widget

Plan Level

What’s changing
Profile Performance Report In Plan & Premium Analytics

Deprecating:

  • Video Views for non-Reels video posts
    • Performance Summary Widget
    • Video Views Widget
    • Profiles Tab
  • Profile Actions
    • Performance Summary Widget (PA only)
    • Engagements Widget (PA only)
    • Profiles Tab (PA only)

Metrics that will decrease post-deprecation:


  • IG Video Views
(and cross network aggregate)
  • Profile Actions (will provide Facebook only data)
Instagram Business Profiles Report In Plan & Premium Analytics

Deprecating:

  • Video Views for non-Reels video posts
    • Performance Summary Widget
    • Profiles Tab
  • Average Daily Post Video Views per Profile for non-Reels video posts
    • Performance Summary Widget (PA only)
    • Profiles Tab (PA only)
  • Profile Actions
    • Performance Summary Widget
    • Engagements Widget (PA only)
    • Profiles Tab
  • Email Clicks, Get Directions Clicks, Text Message Clicks, Website Clicks and Phone Call Clicks
    • Performance Summary Widget (PA only)
    • Engagements Widget (PA only)
    • Profiles Tab (PA only)
  • Average Daily Profile Visitors per Profile
    • Impressions Widget (PA only)
    • Profiles Tab (PA only, as “Profile Visitors”)

Metrics that will decrease post-deprecation:


  • IG Video Views



Other Notes:
The option for PA users to break down the Engagements widget by “Engagement and Profile Action” will be removed.

Post Performance Report In Plan & Premium Analytics

Deprecating:

  • Video Views for non-Reels video posts

Metrics that will decrease post-deprecation:


  • IG Video Views
(and cross network aggregate)

Other Notes:
Non-Reels Video Content will display “N/A” for Video Views

Post Performance Widgets Premium Analytics

Deprecating:

  • Video Views for non-Reels video posts

Metrics that will decrease post-deprecation:


  • IG Video Views



Other Notes:
Non-Reels Video Content will no longer appear in widgets

Post Analysis Widget Premium Analytics

Deprecating:

  • Video Views for non-Reels video posts

Metrics that will decrease post-deprecation:


  • IG Video Views
(and cross network aggregate)
  • Profile Actions (will provide Facebook only data)
Other Notes:
When analyzing the Video Views metric and breaking down by Post Type, for the types “Post” and “Carousel” it will show either N/A or 0 for video views values. Reels will be unaffected.
Post Summary Widget Premium Analytics

Deprecating:

  • Video Views for non-Reels video posts

Metrics that will decrease post-deprecation:


  • IG Video Views
(and cross network aggregate)
Video Views Widget Premium Analytics

Deprecating:

  • Video Views for non-Reels video posts

Metrics that will decrease post-deprecation:

  • IG Video Views (and cross network aggregate)
Performance Summary Widget Premium Analytics

Deprecating:

  • Video Views for non-Reels video posts
  • Profile Actions
  • Email Clicks, Get Directions Clicks, Text Message Clicks, Website Clicks and Phone Call Clicks (IG Widget only)
  • Profile Visitors (IG Widget only)

Metrics that will decrease post-deprecation:

  • IG Video Views (and cross network aggregate)
  • Profile Actions (will provide Facebook only data)
Engagements Widgets Premium Analytics

Deprecating:

  • Profile Actions
  • Email Clicks, Get Directions Clicks, Text Message Clicks, Website Clicks and Phone Call Clicks (IG Widget only)

Metrics that will decrease post-deprecation:

  • Profile Actions (will provide Facebook only data)

Other Notes:
The option to break down by “Engagement and Profile Action” in the Instagram widget will be removed.

Impressions Widgets Premium Analytics

Deprecating:

  • Average Daily Profile Visitors per Profile

Metrics that will decrease post-deprecation:

  • None
Profile Widgets Premium Analytics

Deprecating:

  • Video Views for non-Reels video posts
  • Profile Actions
  • Email Clicks, Get Directions Clicks, Text Message Clicks, Website Clicks and Phone Call Clicks (IG Widget only)
  • Profile Visitors (IG Widget only)

Metrics that will decrease post-deprecation:

  • IG Video Views (and cross network aggregate)
  • Profile Actions (will provide Facebook only data)




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