What happens when your Sprout Social trial ends
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If your Sprout Social trial ends and you haven't added a payment method to your account, your trial will simply expire on the set date. No further action is needed to cancel it— you're free to just allow the trial to lapse.
However, if you’ve added a payment method and no longer wish to continue with a paid subscription, you can deactivate your account by following these steps:
- Go to Account and Settings > Billing & Plan.
- Scroll to the bottom of the page and select Deactivate Your Account (in red) to begin the deactivation process.
The dialogue will then guide you through the deactivation process. In some cases, you can cancel it directly through the platform, while in others, you may be directed to an account representative for assistance.
Please ensure you download any assets or reports you wish to save before the expiration date, as they'll no longer be accessible after that time.
