Help Center

Help Center

Search the Help Center for answers to your questions about Sprout Social. Still can't find what you're looking for? Contact Us.

Chatbot Reports

Follow

The Twitter and Facebook Bots Reports allow you to identify opportunities to enhance workflows in your chatbot experience. Use the supplied engagement and performance metrics to validate your strategy and optimize how your chatbots help you streamline your customers' experience.

The following linked guides provide sample metrics as well as annotations to help you better understand how to navigate and use Sprout's chatbot reporting.

Download a sample of the Twitter Bots Report

Download a sample of the Facebook Bots Report 

 

Powered by Zendesk