Customer Feedback Report
Set your Reporting Period at the top of the report.
Click Share at the top of the report to create a shareable link, download a CSV or PDF copy, send a PDF copy to a stakeholder or manage a scheduled delivery of the report.
Customer Feedback is broken down into four main sections. The Feedback Activity overview and Feedback Results sections at the top provide a high level overview of your feedback requests and aggregate scores across the selected date range and profiles.
Feedback, by Team Member in the middle to evaluate individual performance of each team member.
Finally, individual customer's responses appear in the Feedback Responses Section. If they include a comment with their rating, you also see the comment.