Case Management
Transform how you triage, assign, and route customer inquiries on social media with automated workflows and case reporting.
When and how should I use Cases in Sprout?
How do I use cases in Sprout?
How do I use Cases for Teams?
Using Case Management in Sprout
How do I create a Custom Case View?
How do I automatically create cases?
How do I automatically assign cases?
How do I create Automated Rules for cases?
How do I create Automated Rules with Rule Templates?
How do I use Summarize Conversation for AI Assist?
How can I collaborate on cases?
How do I set my status in Sprout?
Conversations
How do I use Preferred Reply Profiles?
Saved Replies
Reviews
Mobile Reviews
How do I set up an Apple App Store integration?
How do I set up a Google Play Store integration?
Yelp integration
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