Getting Started

Configuring Your Account

Understand Billing

Publishing

Analytics & Reporting

Engagement

AI and Automation

AI and automation features and FAQs

Social Listening

Employee Advocacy

Sprout Integrations

Tagging

Tagging

Customer Care

Salesforce Service Cloud

Influencer Marketing

Instagram

Facebook

X

Tiktok

Using TikTok in Sprout

Threads

Threads

WhatsApp

WhatsApp

LinkedIn

YouTube

Pinterest

Social Listening

Start uncovering trends and insights from social conversations to inform your strategy.

Listening Basics

Introduction to Listening

Social Listening Query Builder

How do I preview a Listening Topic?

How can I engage with messages in Listening?

How do I add LinkedIn mentions in Listening?

Additional Listening Features

Featured Topics

Using Smart Categories in Social Listening

How do I enable and use AI Industry Themes?

How do I use the Conversation Breakdown widget in Social Listening?

Navigating Listening Topic Insights

How do I use Analyze by AI Assist for Listening?

Listening Strategies

What types of insights can I get from Social Listening?

How do I build a Brand Health Listening strategy?

How do I build a Crisis Management Listening strategy?

How do I build a Competitive Analysis Listening strategy?

How do I build an Industry Insights Listening strategy?

How do I build a Market Research Listening strategy?

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