Bambu FAQs

The following includes some common questions and answers when using Bambu.

Why are preview images, titles, and text not included within shared posts?

Preview images, titles and text are dictated by HTML formatting.

Facebook

For Facebook, you must apply Open Graph Tags.

Read more about Open Graph Tags

Confirm Facebook link previews with Facebook's Share Debugger

Twitter

For Twitter, you must Summary Cards in an article to include previews within shared Tweets.

Read more about Summary Cards

Confirm Twitter previews with the Summary Card Validator

Are new teams created when I upload a CSV file to invite users?

Yes. When inviting new team members via CSV upload, any new Teams are automatically created. You can view these Teams in Company Settings > Teams.

Can I forward Digests or Newsletters to people outside of Bambu?

No, only users with Bambu can view content shared from a Newsletter or Digest. If someone else clicks a link from an Bambu email, they're prompted to log in. Sprout doesn't recommend forwarding these emails to people outside your organization.

Can I edit the image preview associated with shared Facebook posts?

Currently, no. Because not all story links have image previews associated with them, so the default is the profile picture associated with the page you're publishing to.

 

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