May 2021

Releases this month

May 3, 2021

Select from a list of 20 thumbnails for uploaded videos in Compose

Now you can select which video thumbnail you want to use for your videos when using Compose. Whether your post is saved as a draft, scheduled or queued, you can pick the perfect thumbnail directly from your video for Instagram or Facebook posts.


Learn more about uploading videos in Compose with this overview.

May 3, 2021

Post Performance Report updates for iOS

Now you can view post performance across all social networks in one unified view in the Post Performance Report in Sprout's iOS app. To learn more about mobile reporting, see this how-to.

May 4, 2021

Task your review message types

Now you can assign tasks from Review messages from the Review tab to ensure the appropriate teams are engaging with your content across your platforms.


Learn more about Reviews in Sprout with this overview.

May 5, 2021

Add designed assets directly from Canva

As you’re composing posts in Sprout, you can add images directly from your Canva account or design on the fly. Never miss an opportunity to showcase your creative side with brand-approved assets.


To learn more about adding content from Canva to your posts, see this overview.

May 6, 2021

View comments across more of your Facebook ad posts and never miss an opportunity to engage

Now you can respond to ad comments in Sprout. Facebook Dynamic Creative Optimization (DCO), Facebook Placement Asset Customization (PAC) and Instagram PAC comments now appear in your Smart Inbox once a comment is made on your ad post in real time.

Note: There is no backfill for Facebook DCO and PAC ad comments. These comments will start populating from this date forward.

Learn more about the Facebook Ad tools available in Sprout with this overview article.

May 6, 2021

See your active filters at-a-glance and quickly see data that fits your criteria

Now the filter menu is stacked horizontally across the top of the following reports in Sprout:

  • Inbox Team Report
  • Google Analytics Report
  • Publishing Team Report
  • Task Performance Report
  • Twitter Trends Report
  • Engagement Report

This way you can easily view which filters are active with icons and a quick summary of each filter applied. As an added benefit, your data loads faster in your reports based on the filters.

Note: You'll receive a popup notification in Sprout when this is enabled for your account.

May 12, 2021

Streamline Facebook publishing and engagement workflows with Facebook Groups

You can view and respond to posts and comments from your Facebook Groups directly in the Smart Inbox and schedule exclusive content to post to your Groups automatically.


Learn more about Facebook Groups in the Smart Inbox with this article.

May 13, 2021

Start conversations on your Reviews messages and collaborate with your team

Now you can discuss Review feedback with your team. The Conversations drawer brings it all together, with timely notifications and updates about the conversations your teams are having. Stay in the loop even more with in-app, email and Slack notifications, too.


Learn more about starting Conversations and collaborating with your team in Sprout with this article.

May 17, 2021

Find integration settings in a new location

Now Integration settings are located under Global Features in your Account Settings. 


Learn more about Sprout's integrations with these articles: Zendesk, HubSpot, Salesforce and Microsoft Dynamics 365.

May 18, 2021

Choose video frames as your thumbnail image in the iOS app

Now you can choose a frame from your videos to upload as your video thumbnail in Sprout's iOS app. When you upload a video to Compose, you can tap the gear icon to open the Video Options and select a thumbnail from a gallery of 20 auto-generated video frames.


Learn more about composing posts via Sprout's mobile app with this overview.

May 19, 2021

Export entire threads for Facebook, Instagram and LinkedIn from the Smart Inbox

Now you can share message streams with your stakeholders and further analyze responses to campaigns and incidents with export functionality. From the Smart Inbox or Reply window, click Export Thread to send the entire conversation to the email addresses you specify. 


To learn more about exporting threads in the Smart Inbox, see this overview

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