May 2021
Releases this month
- May 3 - Video thumbnail edits in Compose
- May 3 - Post Performance Report updates in iOS
- May 4 - Add tasks to reviews
- May 5 - Canva integration
- May 6 - Facebook Dynamic Creative Optimization and Placement Asset Customization ad comment support
- May 6 - Filter updates in Reporting
- May 12 - Facebook Groups in the Smart Inbox
- May 13 - Conversations on Reviews
- May 17 - Integration settings moved
- May 18 - Video thumbnail selection on mobile
- May 19 - Conversation thread export
May 3, 2021
Select from a list of 20 thumbnails for uploaded videos in Compose
Now you can select which video thumbnail you want to use for your videos when using Compose. Whether your post is saved as a draft, scheduled or queued, you can pick the perfect thumbnail directly from your video for Instagram or Facebook posts.
Learn more about uploading videos in Compose with this overview.
May 3, 2021
Post Performance Report updates for iOS
Now you can view post performance across all social networks in one unified view in the Post Performance Report in Sprout's iOS app. To learn more about mobile reporting, see this how-to.
May 4, 2021
Task your review message types
Now you can assign tasks from Review messages from the Review tab to ensure the appropriate teams are engaging with your content across your platforms.
Learn more about Reviews in Sprout with this overview.
May 5, 2021
Add designed assets directly from Canva
As you’re composing posts in Sprout, you can add images directly from your Canva account or design on the fly. Never miss an opportunity to showcase your creative side with brand-approved assets.
To learn more about adding content from Canva to your posts, see this overview.
May 6, 2021
View comments across more of your Facebook ad posts and never miss an opportunity to engage
Now you can respond to ad comments in Sprout. Facebook Dynamic Creative Optimization (DCO), Facebook Placement Asset Customization (PAC) and Instagram PAC comments now appear in your Smart Inbox once a comment is made on your ad post in real time.
Note: There is no backfill for Facebook DCO and PAC ad comments. These comments will start populating from this date forward.
Learn more about the Facebook Ad tools available in Sprout with this overview article.
May 6, 2021
See your active filters at-a-glance and quickly see data that fits your criteria
Now the filter menu is stacked horizontally across the top of the following reports in Sprout:
- Inbox Team Report
- Google Analytics Report
- Publishing Team Report
- Task Performance Report
- Twitter Trends Report
- Engagement Report
This way you can easily view which filters are active with icons and a quick summary of each filter applied. As an added benefit, your data loads faster in your reports based on the filters.
Note: You'll receive a popup notification in Sprout when this is enabled for your account.
May 12, 2021
Streamline Facebook publishing and engagement workflows with Facebook Groups
You can view and respond to posts and comments from your Facebook Groups directly in the Smart Inbox and schedule exclusive content to post to your Groups automatically.
Learn more about Facebook Groups in the Smart Inbox with this article.
May 13, 2021
Start conversations on your Reviews messages and collaborate with your team
Now you can discuss Review feedback with your team. The Conversations drawer brings it all together, with timely notifications and updates about the conversations your teams are having. Stay in the loop even more with in-app, email and Slack notifications, too.
Learn more about starting Conversations and collaborating with your team in Sprout with this article.
May 17, 2021
Find integration settings in a new location
Now Integration settings are located under Global Features in your Account Settings.
Learn more about Sprout's integrations with these articles: Zendesk, HubSpot, Salesforce and Microsoft Dynamics 365.
May 18, 2021
Choose video frames as your thumbnail image in the iOS app
Now you can choose a frame from your videos to upload as your video thumbnail in Sprout's iOS app. When you upload a video to Compose, you can tap the gear icon to open the Video Options and select a thumbnail from a gallery of 20 auto-generated video frames.
Learn more about composing posts via Sprout's mobile app with this overview.
May 19, 2021
Export entire threads for Facebook, Instagram and LinkedIn from the Smart Inbox
Now you can share message streams with your stakeholders and further analyze responses to campaigns and incidents with export functionality. From the Smart Inbox or Reply window, click Export Thread to send the entire conversation to the email addresses you specify.
To learn more about exporting threads in the Smart Inbox, see this overview.
