Publishing Notifications on Mobile

New to Sprout Social? Learn more about staying productive on the go with Sprout's mobile apps here.

The Sprout Mobile app can send push notifications for posts that fail to publish, scheduled posts that successfully publish and your publishing and task activity. These notifications help you stay on top of your outgoing communication and keep you in the know on internal comments and workflow approvals.

Note: Mobile Publishing Notifications are available for iOS and Android.

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This article contains the following sections:

Failed Posts Notifications

You can customize the push notifications you receive on mobile for failed posts. To set up notifications for failed posts:

  1. Tap image5.pngon the top right corner of the app.IMG_0431.PNG
  2. Tap Notification Preferences.
    IMG_0432.PNG
  3. Scroll down and enable the Failed Posts toggle switch.
    IMG_0433.PNG

Tapping a Failed Message Notification opens Compose, so you can send, schedule or queue the message again.

There are various reasons why a message might fail to post. For more information, see:

Successful Scheduled Posts Notifications

You can customize the push notifications you receive for successfully scheduled posts. To set up notifications for successfully scheduled posts:

  1. Tap Mobile_Gear.PNG on the top right corner of the app.
  2. Tap Notification Preferences.
  3. Scroll down and enable the Successful Scheduled Posts toggle switch.

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Publishing Activity Notifications

You can set up notifications for publishing activity notifications like internal comments and workflow approval statuses from your team. To set up publishing activity notifications:

  1. Tap Mobile_Gear.PNG on the top right corner of the app.
  2. Tap Notification Preferences.
  3. Scroll down to the Team Collaboration section.
    image3.png
  4. Toggle on Publishing Activity.
    image8.png
    • Toggle the following on/off depending on your preferences:
      • Post Approvals
      • Post Comments
  5. Toggle on Task Activity.
    image7.png
    • Toggle the following on/off depending on your preferences:
      • New Tasks
      • Status Changes
      • New Comments

Learn more about the Sprout iOS and Android apps.

 

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