Publishing notifications on mobile

New to Sprout Social? Learn more about staying productive on the go with Sprout's mobile apps here.

The Sprout Mobile app can send push notifications for posts that fail to publish, scheduled posts that successfully publish and your publishing and task activity. These notifications help you stay on top of your outgoing communication and keep you in the know on internal comments and workflow approvals.

Note: Mobile Publishing Notifications are available for iOS and Android.

This article contains the following sections:

• Failed Posts Notifications
• Successful Scheduled Posts Notifications
• Publishing Activity Notifications

Failed Posts Notifications

You can customize the push notifications you receive on mobile for failed posts. To set up notifications for failed posts:

1. Tap  at the bottom right of the app.
2. Tap Notification Preferences.
   
   
3. Scroll down and enable the Failed Posts toggle switch.
   
   

Tapping a Failed Message Notification opens Compose, so you can send, schedule or queue the message again.

There are various reasons why a message might fail to post. For more information, see:

• How do I troubleshoot common Facebook errors?
• Twitter Troubleshooting

Successful Scheduled Posts Notifications

You can customize the push notifications you receive for successfully scheduled posts. To set up notifications for successfully scheduled posts:

1. Tap  at the bottom right of the app.
2. Tap Notification Preferences.
3. Scroll down and tap Successful Scheduled Posts.
4. Select the types of success notifications you want to receive.

Publishing Activity Notifications

You can set up notifications for publishing activity notifications like internal comments and workflow approval statuses from your team. To set up publishing activity notifications:

1. Tap  at the bottom right of the app.
2. Tap Notification Preferences.
3. Scroll down to the Team Collaboration section.
   
   
4. Tap Publishing Activity.
   
   
   • Toggle the following on/off depending on your preferences:
     
     • Post Approvals
     • Post Comments
5. Tap Task Activity.
   
   
   • Toggle the following on/off depending on your preferences:
     • New Tasks
     • Status Changes
     • New Comments