Controlling Visibility in the Smart Inbox
The Right Bar allows you to control the visualization of the Smart Inbox, so you and your team can focus on the messages you need to see, and prioritize your responses accordingly.
Real-Time Activity Chart
Additionally, hovering over a bar with your mouse cursor will reveal stats specific to that bar’s timeframe. Click on a bar to isolate and display only messages received during that timeframe.
Filter and Isolate
Below the Real-Time Activity Chart are filters for Profiles, Message Types and Brand Keywords relevant to your current group. These can be easily toggled to show or hide messages associated with each filter.
Note: Each user’s Smart Inbox is unique to their instance of Sprout, so toggling filters in your inbox won’t affect the experience of another.