How do I manage users and user permissions?

Admins for Organizations can customize the user experience within Sprout Social Influencer Marketing. Access these features by selecting the user icon and then Users.

This article contains the following sections:

Users

The Users tab allows Admins to:

  • Invite users to the Organization.

  • Dictate the role users have within the Organization.

  • Grant users rights within the Organization.

  • User and password management.

Sort users

Admins can sort through users with the available filters.

Invite users

Admins can invite new users to their Organization. 

1. Within the Users tab, select Invite User.

2. Enter the emails of the desired users. Admins can add multiple users at once by adding multiple emails to the Email Address box.

3. Include an optional welcome message to the new User by selecting Personalize email message. Once the email address and (optional) personal message have been written, click Invite.

4. Invitees will receive an email from Sprout Social Influencer Marketing Media prompting them to join.

If users don't receive an email from Sprout Social Influencer Marketing Media, have them check their email's spam after the invite has been sent.

*The above example doesn't include a welcome message.

Assign permissions

Once users are invited to log in, Admins can begin assigning the users specific permissions. 

If no role is assigned the invited users will be able to view Profiles only.

1. Assign the new user's role within the Organization by selecting from the available options:

  • Manager: Full access to Campaigns. Ability to manage roles of users the Campaign is shared with.

  • Editor: Editor access to Campaigns. They aren't able to manage roles for other users.

  • Viewer: Viewer access to Campaigns. They aren't able to manage roles for other users.

  • No Organization Role: Ability to view Campaigns. They aren't able manage roles for other users.

  • Admin: Ability to manage Organizations users and teams, as well as full access to all Campaigns.

Organizations can have multiple Admins.

There's an option to assign No Organization Role. This option is typically reserved for Organizations that want to create groups of users within their Organization.

2. Assign User Rights.

  • Campaigns: User can view and manage campaigns.

  • Campaign Creation: User can create new campaigns.

  • Managing Labels: User can access and manage Labels tab.

  • Payments: User can view, manage and process payments issued to Creators within all Campaigns.

  • Discovery: User can find and research profiles using the Discovery Tool.

  • Profile Merging: User can merge profiles together.

Influencer Marketing automatically assigns Rights for the Organization. If you don't want to make any changes, you can skip this step when assigning permissions to new users.

Teams and Campaigns

Understand which Team(s) and Campaigns your User is assigned to by selecting Teams or Campaigns. Data is only displayed here if it's applicable to the Organization and/or User.

Force user password change or block user

You can force a password change or block a User by selecting the ellipsis (three dots).

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