Sprout Social integrates with Twitter via an API, which is essentially how and what data they pass to our platform. Based on how Twitter has built their API, there are a few important things to note regarding how Sprout Social is able to receive this data:
- We will begin gathering data from your Twitter account as soon as you connect it to Sprout, and in some cases it can take 24 hours to appear.
- Due to limitations in Twitter’s API we only have access to data from the day you connect your Sprout Social account. We cannot get past historical data.
- Accounts need 200 followers in order to display demographics.
- Twitter does not provide historical data so the full 7-day and 30-day statistics will not be available until you have been with us for those respective periods.