Why can't I see data for my Twitter profile?
Sprout Social integrates with Twitter via an API, which is essentially how and what data they pass to our platform. Based on how Twitter has built their API, there are a few important things to note regarding how Sprout Social is able to receive this data:
- We will begin gathering data from your Twitter account as soon as you connect it to Sprout, and in some cases it can take 24 hours to appear.
- Due to limitations in Twitter’s API we only have access to data from the day you connect your Sprout Social account. We cannot get past historical data.
- Accounts need 200 followers in order to display demographics.
- Twitter does not provide historical data so the full 7-day and 30-day statistics will not be available until you have been with us for those respective periods.