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Why can't I see data for my Twitter profile?

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Sprout Social integrates with Twitter via an API, which is essentially how and what data they pass to our platform. Based on how Twitter has built their API, there are a few important things to note regarding how Sprout Social is able to receive this data: 

  • We will begin gathering data from your Twitter account as soon as you connect it to Sprout, and in some cases it can take 24 hours to appear.  
  • Due to limitations in Twitter’s API we only have access to data from the day you connect your Sprout Social account. We cannot get past historical data.
  • Accounts need 200 followers in order to display demographics.
  • Twitter does not provide historical data so the full 7-day and 30-day statistics will not be available until you have been with us for those respective periods.
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