Q. I received an error I don't understand and I can’t send a Private Message. Why won’t Sprout Social let me send my Private Message?
A. These are not Sprout errors but instead are received directly from Facebook. Facebook is preventing you from sending a Private Message for one of two reasons:
1. When this error message is returned, “(#368) The action attempted has been deemed abusive or is otherwise disallowed”, Facebook has blocked the content you are posting. This may occur when you send a large number of similar private messages.
2. Facebook is currently unable to accept your message due to technical difficulties. Please attempt your message again in five minutes.