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The user must be an administrator of the page in order to impersonate it


This error most likely occurs when the Facebook administrator who connected the page to Sprout Social has been removed as an admin by the Facebook page owner. When this occurs, we no longer have access to post to the Sprout Social page. A current Facebook admin must use the prompt behind the red triangle at the top of the Sprout Social page to reconnect the page in Sprout. If you do not see a red triangle or if you are unsure of who connected the page originally, please contact


NOTE: In order to reconnect a Facebook page, you must be a Sprout Social admin or account owner as well as a Facebook admin (CONTENT CREATOR or MANAGER).

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