Help Center

Help Center

Search the Help Center for answers to your questions about Sprout Social. Still can't find what you're looking for? Contact Us.

If I change my Facebook or Twitter password, do I need to update that in Sprout?

Follow

Twitter or LinkedIn 

There is no need to update those passwords in Sprout Social. Your accounts will stay connected because you have already given Sprout Social access to those profiles.

Facebook

You will be prompted to update that password in Sprout Social. Most often you will see a red triangle prompt in the upper left hand corner.

Click on this message to be redirected to Facebook and verify the new password. This will help reestablish connection to your Facebook pages in Sprout Social.

If you still see this prompt in the upper left hand corner after verifying your password, please contact support@sproutsocial.com to troubleshoot.

 

Powered by Zendesk