How do I set up configurable Enagements?
If you’re a Premium Analytics user, you can define which metrics you want to include in your definition of Engagements.
Note: You must be an Account Owner or have Admin permissions to set up configurable Engagements.
To set up your configuration:
- Navigate to Settings > Global Features > Engagement Configuration.
- [Account Owners only] Determine if the configuration should be set across all groups or only for the single selected group. Select Limited to each individual Group or Shared across all Groups.
- Select which metrics you want to include in your Engagement definition. You can hover over each metric for a definition. Note that these configurations will change the Engagement value throughout Sprout. Paid Engagements, Public Engagements and the Engagement widget will not be affected.
When you navigate to Reporting or refresh a Reporting link, your updated configuration will appear in the Engagement and Engagement Rate.